Voice Portal

This guide reviews how administrators can update the voice portal number, extension, and passcode using the admin portal.

Voice Portal Overview

This guide reviews the Voice Portal features and menu options for administrators.

CScan Tool for Carrier

CScan is a network readiness tool designed to “pre-qualify” a customer’s network for calling services. Any Cisco customer can use this tool to test their network connection to ensure a high-quality connection to their calling service.

Admin Portal – User Intercept

This guide reviews how an administrator can enable and modify the user intercept feature for a user within the admin portal.