Calling User Portal – Languages

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Introduction

Within the Calling User Portal, you can change the language of the portal as well as the announcement language (i.e. the language a caller will hear when they ring your phone) and the email language (i.e. the language used for email communication). Both options can be found within the profile drop-down menu.

How to Change the Calling User Portal Language

  1. From the Calling User Portal, click on the Profile drop-down menu.

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  2. Click on Select Language.
  3. Choose your preferred language. Once chosen, the language will automatically update.

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How to Change the Calling User Portal Announcement Language

  1. From the Calling User Portal, click on the Profile drop-down menu.
  2. Click on Account Settings.

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  3. From the drop-down menus under Announcement Language and Email Language, select your preferred language.
  4. Click Save to save your changes.

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