What you need to know:
Your service supports a Google Chrome extension which allows you to place Click-to-Dial Calls from an integrated Softphone.
Introduction
Your service supports a Google Chrome extension which allows you to place Click-to-Dial Calls from an integrated Softphone. You can also control a limited set of features, including Remote Office, Call Forwarding Always, and Do Not Disturb.
To download the Dialer, you will need to login to the My Phone portal.
Please Note: Only the site administrator can setup users in the My Phone portal. Ask your site administrator if you do not have access into the My Phone portal.
The following topics will help you with common Dialer for Chrome related questions:
1.
Downloading the Dialer for Chrome
- Login to the My Phone portal.
- Click the My Features tab.
- Click Dialer for Chrome.
- Your User name is shown and your Password is the same one you use to log in to the My Phone portal. Click Download then run the execution file.
- Then click Add to Chrome. When prompted to confirm your Extension, click Add Extension.
2.
How to Use the dialer for Chrome
To begin using the Dialer for Chrome extension:
- Enter your User Name and Password, then click “Sign In”. You will then need to restart your browser to make calls.
- Click the Handset Icon in your browser window.
- From the Phone Tab, you can make calls or search for Contacts to call, and you can adjust features and settings, like Remote Office, Call Forwarding Always, and Do Not Disturb.
- Click the Call History Tab to view your Call History list.
- Click the Preferences Tab to enable Click-to-Dials Calls, Notifications, and Text-to-Speech capabilities.
- From the lower menu, you can also access your Voicemail Messages and enable or disable other features.
Click the Handset Icon in your browser.
