What you need to know:
Do Not Disturb enables the user to direct all calls to voicemail.
Introduction
When enabled, this feature will give all incoming calls the busy treatment. Optionally, you can enable a Ring Reminder to play a brief tone on your desktop phone when you receive incoming calls.
Note: Only the site administrator can setup users in the Calling User Portal. Ask your site administrator if you do not have access into the Calling User Portal.
Feature Setup
- From the Calling User Portal, click on the Call Settings page.
- Select Do Not Disturb from your list of features. To enable, click on the toggle button to the right of the text. When it’s enabled, it will turn to color from gray-scale. To disable, click on the toggle button again. When disabled, it should change from color back to gray-scale.
- Check Use ring reminder if you would like to be notified by a sound when a call comes through.
- Click the Save button.
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