This guide reviews the settings available within the Call Center application for supervisors.
Call Center (Supervisor) – Managing Agents
This guide reviews how supervisors can manage agents using the Call Center portal.
Call Center (Supervisor) – Introduction to Call Center
This guide provides an overview of the Call Center portal for Supervisors.
Call Center (Supervisor) – Managing Queued Calls
This guide reviews how to manage queued calls as a supervisor using the Call Center portal.
Call Center (Supervisor) – Reports
This guide reviews how to run reports as a supervisor using the Call Center application.
Call Center (Supervisor) – View Real-Time Statistics
This guide reviews how supervisors can view real-time statistics on call centers and agents using the Call Center portal.
Call Center (Supervisor) – Managing Queued Calls
In this guide is an overview of how to manage calls using the Call Center portal.