Parking and Retrieving Calls

In this guide, you will find information on Parking a Call (Call Park) UC-One Desktop, Retrieving a Parked Call UC-One Desktop.

Transferring Calls

In this guide, you will find information on Transfer Now (Blind/Cold), Attended Audio (Warm/Consulted Transfer), Attended Video (Transfer with Video).

Logging in

This article will guide you through downloading and logging in to the UC-One Communicator App.

Chat Messages

In this guide you will find information on How to Send a Chat from the Messages Window, How to Send a Chat from a Contacts Profile, Receiving Messages.

Voice and Video Calls

In this guide you will find information on How to Place a Voice Call, How to Place a Video Call, How to Place a Call from Chat.

Contact Groups

In this guide, you will find information on How to Create a Contact Group and information on How to Add Contacts to a Group.

Join a My Room Session

In this guide, you will find information on How to Join Another Colleague’s My Room Session.

Call Pull

In this guide, you will find information on How to Pull a Call.