Yes. Please send a request via email to firstname.lastname@example.org. MA username needs to be provided in the email request.
Can I have multiple schedules active at the same time for Selective Call Forwarding?
At this time, it is possible but not recommended to have multiple schedules active for a Selective Call Forwarding rule.
How do I create a Selective Call Forwarding schedule for holiday hours?
It is not recommended to have more than one schedule active. We recommend creating holidays as single days, all-day events on your regular time schedule. These events will activate the forwarding rule.
Where can I find Webex Calling roadmaps?
You can find Webex Calling roadmaps here.
What is CAP (Calling Admin Portal)?
The Calling Admin Portal is the portal through which changes can be made to the configuration and assignment of site services, features, devices, and users for a site or customer. This portal was previously known as REP (Rialto Enterprise Portal).
What countries are a part of the North American dialing plan for international long distance?
Canada, Virgin Islands, and Puerto Rico are part of the North America dialing plan and are not considered international long distance. Contact your account team for billing and international rates.
I have a customer who would like to have the automated message in both French and English. Is that possible?
By default, automated messages are set to the default language (English). It does not support multiple languages at the same time. If both French and English are needed, a personalized greeting will need to made and uploaded.
Does the Carrier platform support progressive dialer?
The platform does not support progressive dialer at this time.