CRM Connect for End Users

In this guide, you will find information on CRM Integrations-Installation and Dialing Guides, Installation, Login Details and Initial Configuration, Telephony Configuration, Dialing Settings, Running CRM Connect.

My Phone Next – Call Forwarding

In this guide, you will find information on how to Enable/Disable the Meet-Me Conferencing Feature within the Calling User (My Phone Next) Portal.

Calling User Portal – Directory

In this guide you will find information on Accessing the Directory, and information on Assessing My Contacts with the Calling User Portal.