Receptionist Console - Self Help Video LibraryHome | Video Library | Receptionist Videos Introduction and Overview Defining the Receptionist Console Sign-On Display Pane Contacts Pane Call Console Understanding Call Queues Managing Calls Placing Calls Answering Calls Blind Transfer Consulted Transfer Direct-to-Voicemail Transfer Conference Calls Call Pick-Up Barge In Managing Contacts Static Monitoring Dynamic Monitoring Adding Notes to Contacts Personal Contacts and Speed Dials Managing Settings Settings General Applications Services Plugins About