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UC-One Connect - Self Help Video Library

Home | Video Library | UC-One Connect Videos

Getting Started

  • How to download and Sign In to the Connect App

Messages and Groups

  • How to Create and Message a Contact Group

    How to Send a Chat Message

Calling Actions

  • How to Place a Voice or Video Call

    How to Conduct a Blind Transfer

    How to Conduct an Attended Transfer

    How to Conduct a Conference Call

  • How to Place a Call on Hold

    How to Pull a Call

My Room

  • How to Host and Join a Room

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  • Home
  • Administrators
    • Getting Started Videos for Administrators
    • Videos for Admins
    • Administrator Guides
  • End Users
    • Getting Started Videos for End Users
    • Videos for Users
    • End User Guides
  • Help Topics
    • Apps
      • UC-One Communicator
        • UC-One Communicator Guides
        • UC-One Communicator Video Library
      • UC-One Connect
        • UC-One Connect Guides
        • UC-One Connect Video Library
      • Call Center
        • Supervisor
          • Supervisor Guides
          • Supervisor Videos
            • Supervisor Video Library
            • Supervisor Reports Video
        • Agent
          • Agent Guides
          • Agent Videos
            • Agent Video Library
            • Agent Reports Video
      • Receptionist
        • Receptionist Console Guides
        • Receptionist Console Video Library
      • Dubber Video Library
      • CRM Connect Guide
    • Desktop Phones
      • Desktop Phone Guides
      • Desktop Phone Video Library
        • Cisco Phones Video Library
        • Polycom Phone Video Library
        • ATA Install Video
      • Supported Devices
  • Video Library
  • Announcements
  • Partners
    • Calling HelpDesk
    • About
  • Contact Us
  • English
  • Français